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The customer satisfaction quotient in supply chain processis dependent on the success of the order fulfillment process. This process entails a perfect and meticulously organized operation of the processes right from the procurement stage till the final and timely dispatch management. In order to achieve success in the order fulfillment process a business has to ensure consistent quality, high visibility and on time delivery of the products. A lot of dedication, perseverance and resilience is required to achieve the expected standards and desired outcomes.

The order fulfillment processis an arduous task which may be replete with errors when handled manually resulting in dissatisfying results. If you have a supply chain business you need an automated cloud process that has the ability to handle all the processes smoothly and has the power to control the flow from end to end. A cloud process also helps in integrating the participants existing in the value network, thus executing a logical operation and also providing a high degree of transparency in the process.  

Thecloud process ensures optimized performance in the order fulfillment process and implements corrective action if the standards are not met. This gives you an opportunity on concentrate on the core competencies of your business as the administrative burden is handled by the process thoroughly. You are provided with the convenience of receipt management through validation and sourcing. The process helps you to monitor and control the procurement, processing, packaging, transportation and dispatch of each order with a complete report on the orders that has been received thus giving you a complete control.

The process also provides you the opportunity to monitor the trends with identification of bottlenecks and an in-depth analysis. It is an asset that helps in consolidating the data procured from disparate systems all around and converting it into simple material that helps you to make important and correct business decisions. You can access real-time information through the interactive dashboard.

The cloud process is a strategic intelligent element that provides your supply chain business with flexible, simple and proactive management tips to handle the order fulfillment process and strengthen the relationship with your customers.

Also read on: Time to repair, Spend analysis


When economic recession hit the world two years back, it affected businesses very badly. In order to tide over this financial crisis, companies and organizations took some drastic measures such as layoffs, pay cuts, salary freeze and so on. All measures were taken to cut down superfluous spending in all possible ways. Thus, business travel budgets were also reduced as it was considered as an unnecessary spending. Even when the economy recovered, the travel budgets were not restored. Moreover, companies and organizations started preferring virtual meetings to face-to-face meetings as it was considered as a means of saving more time, money and effort. Now with fears of another global recession in the offing, business travel budgets would be further reduced. But is it a smart move to cut business travel budgets? Can virtual meetings take the place of face-to-face meetings? The answer is no.

Research has shown that business travels play an important role in accelerating performance of companies, which in turn helps in developing the global economy. With foreign business markets opening up due to globalization, meetings have become essential for expanding businesses. Though financial crisis has forced several to cut down face-to-face meetings and depend more on virtual meetings, the fact of the matter is in-person meetings is still and would continue to play a greater role in building and fostering relationships.

Importance of Business Travels
Let’s look at some of the factors that make face-to-face meetings more successful than other forms of communication such as mails, emails, voice mails, web meetings, teleconferences and so on.

New Business Relationships
Face-to-face meetings provide opportunity to build market share and develop new customer relationships. It is definitely necessary for businesses to grow and flourish.

Client Contact
In a slow economy, it is very much necessary to maintain mutual trust and faith. It can be nurtured only through in-person meetings.

Human Elements
Though virtual meetings help in faster dissemination of information, it still cannot bring in the human elements possible only with face-to-face meetings.

Morale Booster
Incentive travels helps in boosting the morale of the employees. This brings in job satisfaction, which translates into enhanced employee performance.

Economic Growth
Business travels play a positive role in growing economies, increasing incomes and creating more jobs.

Considering the above aspects, it can be summarized that face-to-face meetings are a necessity and not an extravagance. Instead of cutting down business travel budgets, enterprises must invest in travel expense management software for effective business travel management. It provides better travel spend analysis and helps your business to obtain end-to-end visibility and control of business travel management and expenses.

Also read on – eprocurement, Reverse supply chain

The business environment today is a complex, risky and erratic one. You have to be cautious when making decisions to avoid encountering failures. You have to be in sync with the latest changes and possess flexibility to incorporate modifications. Managing the processes and the value networks requires a high level of insight, intelligence and intuition. You need a practical and reliable support to validate the strategies that you plan to implement for improving the prospects of your business.

As your business strives hard to live up to the expectations of customers it makes sense to have compelling digital management software that ensures processes are automated and executed as per the objectives and requirements. With the digital management process in operation you are provided with customized solutions and optimum results. You are provided with real-time information and this helps you to make a critical analysis and take correct decisions. Your business requires refined expertise and calculation to ensure a complete data management process as well as compliance with the regulations.

The digital management process provides high visibility into the business processes and boosts efficiency. You are in complete control of the processes and can expect desired results. This solution demonstrates high levels of integration keeping you well informed of the ongoing activities in the value network.

With the proliferation of business, costs are also affected especially while traveling for business. It becomes mandatory to implement practices to keep a control on travel costs and obtain the best results. The travel expense management software keeps a track of the accounts and invoices, travel bookings, collaborations and transactions with the credit card companies, travel agents, airlines and rail companies.

The automated process ensures quicker turnarounds for claims processes, provides authentic and real-time information and precision based spend analysis reports. The process is easy to handle with a user-friendly interface. It is a cloud based model that provides accessibility to information anytime and from any location. It has extensive flexibility to seamlessly integrate with other HR and accounting systems.

Travel expense management can be a sore issue for most of the companies. It can consume a major share of costs and be quite a complicated task if it is not handled tactfully and intelligently. The travel expense management software provides you relief from all burdens and ensures that all the processes are executed efficiently to the hilt with negligible or no liabilities. Travel is inevitable in business. Automated solutions that show promise and have proven their capabilities are strongly recommended for assured results.

Also read on – Business travel management , Purchase order software

The modern day business leaders estimate that business travel will increase in the years to come. It is a fact that, every organization and business house has a travel budget that is kept separate for employees travelling outstation for various client deals, meetings, seminars, confirm land and property deals and so on. Hence, business travel management is not just about budget consolidation and subsequent deductions.  The process entails other important details that allow every enterprise to manage their travel funds efficiently.

Today most companies and organizations are becoming extremely cautious about managing their travel funds. The question that comes to mind is that, what is likely to be the future of business travel allowances and fund management. The answer is simple. The solution lies online. Eminent service providers today have come up with business travel management solutions that have a significant effect on the agency fees, and the expense of cars, hotel and air tickets that one encounters.

Irrespective of the fact, whether you wish to curb down the direct travel expenses or speed up an employee’s travel administration, or ensure that the internal policies and regulations are followed or to attain a better spend analysis, innovative travel and expense management solutions provided by renowned companies are the quickest way to attain your goal. With online tools in work, every process is all about digital management thereby offering the customers maximum benefit.

Furthermore, these companies also puts into use the new age Cloud process that offer continuous visibility and a complete control of the business travel expenses and travel management. In addition to that, they provide the best practices concerning travel booking, invoice handling, easy-to-use interfaces, travel-profile management and the like. They also posses a business process network of preconnected members that consists of banks, credit card companies, hotels and hotel sites, travel agents, rail companies, airlines, taxi companies and so on. There is a master data management at work with all these important aspects and details.

Benefits of Business Travel Management

Let us have a look at some of the benefits of business travel management. They are-

  1. Minimized Costs

  2. Minimized lead times

  3. Simplicity in operation

  4. Enhanced control

Thus, if your organization resorts to these advanced solutions you can achieve a complete control, optimization and automation of your travel and travel cost management.

Also read on: Travel expense management, Time to repair

It is important for an organization to have an efficient business travel management process at work. Efficient travel management would minimize overall corporate travel expenses and bring into use other alternative methods and processes. One of the major tenets to keep in mind while forming a business travel system is to give utmost priority to customer needs and demands.

Eminent enterprises have introduced business travel management tools using the cloud process, which helps in your company’s continuous business travel expense administration. Other benefits that you can enjoy from bringing down direct travel expenses are making sure that all internal policies and rules are followed, faster employee travel management, efficient travel spending analysis and many others. New age solutions for business travel management have proven to be a quantum leap over the conventional practices that were cumbersome, slow and error prone.

You can achieve continuous visibility and greater control over travel related concerns with the cloud processes. Innovative software systems are used for better practices in invoice handling, accounting, managing the travel profile, travel booking, simple interfaces and many others. Therefore, the overall system ensures better control, optimization, and automation of travel expense management. A few other benefits are:

Cost Reduction

* Travel costs are minimized by approximately 5 percent

* Travel administration costs are minimized by 75 percent

* Quicker turnaround time

Enhanced Control

* Observance of tax and law regulations

* Results in practical and fast reporting and analysis

* Follow up of the company’s travel policies

* Role based data for approved members

Improved Customer Satisfaction

The organizational efficiency is enhanced and administrative costs are reduced all over the end-to-end-process

Simplicity

* Users have access for their personal language(s)

* Flawless amalgamation with other networks such as accounting and HR

* User-friendly and simple interface that is easily branded

* The cloud process is web based and can be accessed anywhere, anytime through a browser

A sound business travel management system enables an organization to streamline the travel processes and expenditures effectively.

Know more – business travel expenses, reverse logistics management

Have you ever witnessed an agitated customer after a service delay? It certainly leads to frustration when customer service representatives take more time than necessary to address a customer’s issue, and often results in the customer returning home unsatisfied with the service provider. In business, it is always essential to keep existing customers content and simultaneously generate new clientele. Hence, enterprises should take care that in the process of procuring a new client, the existing one is not lost. Aggressive marketing strategies often fail if there is no quality after the sales process ends.

Many eminent companies tend to overlook the possibilities for business extension and productivity that a systematized after sales process might result in. A few benefits that your business may accrue include minimized after-sales overheads, better customer retention and increased market share. Today, several web based after-sales management tools have been designed in order to track after-sales services. A few components of the systems are:

*  Warranty tracking

* Product performance

* Inventory management

* Monitoring the performance of repair channels

* Escalation mechanisms

* Call allocation and logging

* Reverse Logistics Management

* Service claim handling

Innovative solutions are now available for the after sales process using Cloud processes. Service providers using this technology are better able to rationalize, optimize and automate a continuous after sales business flow. It brings together the total value network and all other collaborating systems and bodies. Other benefits incurred from the process include continuous visibility, real time information and quick access to all important data pertaining to after sales management.

The new age after sales solutions work faster than human staff and at a reduced cost. Other advantages are:

* Better customer satisfaction

* Cost minimization by 10 to 50 percent

* Lead time reduced by 20 to 50 percent

* Improved control

In today’s competitive world, attention and focus needs to be given to the after sales process. These latest tools using Cloud processes enable a company better detailing and increased customer retention.

Know more – order fulfillment

Supply chain management solutions are of great significance to every business organizations today. The two important aspects of revenue recognition are availability of products and sound market coverage. Both these aspects are dependent on sound implementation of the supply chain strategy. Simply put, as soon as a new product is advertised and launched in the market, all sales counters need to have it for customers to purchase. Any delivery bottlenecks that hinder the product delivery will make the customer loose demand and interest on that particular product that might in turn lead to low revenue. Transportation network management and design thus are of great significance to marketing strategy and supporting sales.

Two other important elements of supply chain management solutions are inventory visibility and inventory control. In any operations, these two elements are considered as cost drivers and have an effect on bottom lines included in the balance sheet. To any organization inventory is synonymous to value and is an asset. Every organization has its own criteria for inventory turnaround. It refers to how many times the same have been replaced and sold within a year.  Hence, the inventory health is indicative of the business health and condition.

Speaking of a global business scenario sometimes completed goods inventories are stopped at various distribution centers and locations, and are organized by third parties. There are cases when they are also held up in pipeline transportation rather than retail stocking points.  Owing to the fact that, any kind of inventory loss is synonymous to value loss, a sound control of inventory and visibility is an important aspect of the supply chain management function.

Today, service providers of supply chain management solutions use Cloud process for effective results. These cloud based solutions help various kinds of companies, for instance manufacturing, distribution, consumer good, transportation, third party logistics and retail to enhance and attain real-time authority on the supply chain. It works in the following three steps or approaches:-

  • Streamline – Helps in setting up a supply chain with transparent quantifiable processes.

  • Focus – Helps in recognizing and concentrating on the concerns that requires attention.

  • Improve- Helps in making apt business decision that in turn optimizes and improves the supply chain process.

Supply chain management solutions with Cloud processes offers web-enabled visibility that covers up every supply chain customers and members to provide higher customer value and minimized cost.

Also read on:

order management system, digital management

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